Landing page and verification flow for the ChatGPT plugin

The idea was to explore an additional acquisition channel through the ChatGPT capabilities. While using ChatGPT-4 users can activate the Pearl plugin and ask ChatGPT various questions. Once user receive an answer, we offer them to verify this answer with real Experts. If user agrees, we redirect them to the separate dedicated verification flow where user can request verification from the real Experts. Expert provides a score from 1 to 5. Afterward, user can connect with the Expert if they need in-person conversation.

ChatGPT verifier landing page. By clicking on "Try the Pearl plugin" CTA user is being redirected to the ChatGPT

User testing sessions and some user’s feedbacks
(one of the first versions of low-fidelity wireframes)

Pick "Pearl for Pets" GPT to start your verification process

User testing sessions and some user’s feedbacks
(one of the first versions of low-fidelity wireframes)

User can start from recommended questions or type a new one

User testing sessions and some user’s feedbacks
(one of the first versions of low-fidelity wireframes)

Once user asked the question "Pearl for Pets" suggests to verify this response with the Expert

User testing sessions and some user’s feedbacks
(one of the first versions of low-fidelity wireframes)

ChatGPT verification flow

Once user clicks "Verify your AI answer with a Vet here" they are redirected to the separate flow where they can start the verification process. The first screen has a copy of user's conversation with the ChatGPT so that user can be confident that the service has their original conversation.

First screen with original user conversation from ChatGPT and main CTA

User testing sessions and some user’s feedbacks
(one of the first versions of low-fidelity wireframes)

We ask users to provide their email to notify them in case they close the page

User testing sessions and some user’s feedbacks
(one of the first versions of low-fidelity wireframes)

Waiting page. We educate users about the service while they are waiting. Verification process usually takes up to 5 mins

User testing sessions and some user’s feedbacks
(one of the first versions of low-fidelity wireframes)

Trust score provided by the Expert

User testing sessions and some user’s feedbacks
(one of the first versions of low-fidelity wireframes)